{"id":3494,"date":"2018-06-28T07:26:59","date_gmt":"2018-06-28T05:26:59","guid":{"rendered":"https:\/\/folger.ee\/for-customers\/"},"modified":"2018-09-10T14:52:12","modified_gmt":"2018-09-10T12:52:12","slug":"for-customers","status":"publish","type":"page","link":"https:\/\/folger.ee\/en\/for-customers\/","title":{"rendered":"For customers"},"content":{"rendered":"\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-av_section-757bc7b4e7a585aab11e1a43b140d207\">\n.avia-section.av-av_section-757bc7b4e7a585aab11e1a43b140d207{\nbackground-repeat:no-repeat;\nbackground-image:url(https:\/\/folger.ee\/wp-content\/uploads\/2017\/06\/IMG_5288_lamineerimine.jpg);\nbackground-position:0% 0%;\nbackground-attachment:scroll;\n}\n.avia-section.av-av_section-757bc7b4e7a585aab11e1a43b140d207 .av-extra-border-element .av-extra-border-inner{\nbackground-color:#ffffff;\n}\n<\/style>\n<div id='teenused-pagehead'  class='avia-section av-av_section-757bc7b4e7a585aab11e1a43b140d207 main_color avia-section-huge avia-no-border-styling  avia-builder-el-0  el_before_av_section  avia-builder-el-first  avia-bg-style-scroll container_wrap sidebar_right'  data-section-bg-repeat='no-repeat'><div class='container av-section-cont-open' ><main  role=\"main\" itemprop=\"mainContentOfPage\"  class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-3494'><div class='entry-content-wrapper clearfix'>\n<\/div><\/div><\/main><!-- close content main element --><\/div><div class='av-extra-border-element border-extra-diagonal border-extra-diagonal-inverse '><div class='av-extra-border-outer'><div class='av-extra-border-inner'><\/div><\/div><\/div><\/div><div id='teenused-grid-skipbutton'  class='avia-section av-av_section-66e678666a5505e5adb16b01ad9f82d6 main_color avia-section-default avia-no-border-styling  avia-builder-el-1  el_after_av_section  el_before_av_section  avia-bg-style-scroll container_wrap sidebar_right'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-3494'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-av_heading-961a2d71071ba1fb3571e96dbd955af3\">\n#top .av-special-heading.av-av_heading-961a2d71071ba1fb3571e96dbd955af3{\npadding-bottom:0;\n}\nbody .av-special-heading.av-av_heading-961a2d71071ba1fb3571e96dbd955af3 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-av_heading-961a2d71071ba1fb3571e96dbd955af3 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-av_heading-961a2d71071ba1fb3571e96dbd955af3 av-special-heading-h1 blockquote modern-quote modern-centered  avia-builder-el-2  el_before_av_hr  avia-builder-el-first '><h1 class='av-special-heading-tag'  itemprop=\"headline\"  >For customers<\/h1><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-av_hr-0f43f4c0c60732079c06bdec67b86983\">\n#top .hr.av-av_hr-0f43f4c0c60732079c06bdec67b86983{\nmargin-top:20px;\nmargin-bottom:20px;\n}\n.hr.av-av_hr-0f43f4c0c60732079c06bdec67b86983 .hr-inner{\nwidth:50px;\nborder-color:#005f36;\nmax-width:45%;\n}\n.hr.av-av_hr-0f43f4c0c60732079c06bdec67b86983 .av-seperator-icon{\ncolor:#005f36;\n}\n<\/style>\n<div  class='hr av-av_hr-0f43f4c0c60732079c06bdec67b86983 hr-custom  avia-builder-el-3  el_after_av_heading  el_before_av_textblock  hr-center hr-icon-yes'><span class='hr-inner inner-border-av-border-thin'><span class=\"hr-inner-style\"><\/span><\/span><span class='av-seperator-icon' aria-hidden='true' data-av_icon='\ue8c0' data-av_iconfont='entypo-fontello'><\/span><span class='hr-inner inner-border-av-border-thin'><span class=\"hr-inner-style\"><\/span><\/span><\/div>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-av_textblock-336a86cbd525173a432949c14cbdbbd9\">\n#top .av_textblock_section.av-av_textblock-336a86cbd525173a432949c14cbdbbd9 .avia_textblock{\nfont-size:16px;\ncolor:#000000;\n}\n<\/style>\n<section  class='av_textblock_section av-av_textblock-336a86cbd525173a432949c14cbdbbd9 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock av_inherit_color'  itemprop=\"text\" ><p style=\"text-align: center;\">Fast and convenient communication helps achieve the best results.<br \/>\nProperly formatted printing files ensure high quality. Read about our printing file requirements<\/p>\n<\/div><\/section>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-av_two_fifth-e35dd48a933875dc187d365dae41afc7\">\n.flex_column.av-av_two_fifth-e35dd48a933875dc187d365dae41afc7{\nborder-radius:0px 0px 0px 0px;\npadding:30px 30px 30px 30px;\nbackground-color:#ebebeb;\n}\n<\/style>\n<div  class='flex_column av-av_two_fifth-e35dd48a933875dc187d365dae41afc7 av_two_fifth  avia-builder-el-5  el_after_av_textblock  el_before_av_three_fifth  first flex_column_div  column-top-margin'     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-av_heading-c6d5187247a3fead95e71324291b344e\">\n#top .av-special-heading.av-av_heading-c6d5187247a3fead95e71324291b344e{\npadding-bottom:10px;\n}\nbody .av-special-heading.av-av_heading-c6d5187247a3fead95e71324291b344e .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-av_heading-c6d5187247a3fead95e71324291b344e .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-av_heading-c6d5187247a3fead95e71324291b344e av-special-heading-h2 blockquote modern-quote  avia-builder-el-6  el_before_av_textblock  avia-builder-el-first '><h2 class='av-special-heading-tag'  itemprop=\"headline\"  >Upload files<\/h2><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-av_textblock-d79e01513d8b3becc57dd5efe89e5715\">\n#top .av_textblock_section.av-av_textblock-d79e01513d8b3becc57dd5efe89e5715 .avia_textblock{\ncolor:#000000;\n}\n<\/style>\n<section  class='av_textblock_section av-av_textblock-d79e01513d8b3becc57dd5efe89e5715 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock av_inherit_color'  itemprop=\"text\" ><p>The service will be opened in a new window.<\/p>\n<\/div><\/section><br \/>\n<div  class='avia-button-wrap av-av_button-9b459bd77710f2099255345c9ebc8068-wrap avia-button-left  avia-builder-el-8  el_after_av_textblock  el_before_av_textblock '>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-av_button-9b459bd77710f2099255345c9ebc8068\">\n#top #wrap_all .avia-button.av-av_button-9b459bd77710f2099255345c9ebc8068{\nbackground-color:#005f36;\nborder-color:#005f36;\ncolor:#ffffff;\ntransition:all 0.4s ease-in-out;\n}\n<\/style>\n<a href='http:\/\/server.folger.ee:10000\/'  class='avia-button av-av_button-9b459bd77710f2099255345c9ebc8068 av-link-btn avia-icon_select-no avia-size-small avia-position-left'  ><span class='avia_iconbox_title' >Upload files<\/span><\/a><\/div><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-av_textblock-d79e01513d8b3becc57dd5efe89e5715\">\n#top .av_textblock_section.av-av_textblock-d79e01513d8b3becc57dd5efe89e5715 .avia_textblock{\ncolor:#000000;\n}\n<\/style>\n<section  class='av_textblock_section av-av_textblock-d79e01513d8b3becc57dd5efe89e5715 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock av_inherit_color'  itemprop=\"text\" ><p>To create an account, please contact our account manager.<\/p>\n<div  class='avia-button-wrap av-av_button-966f44cacbf937f2ed22a51ae3c57d0e-wrap avia-button-left  avia-builder-el-10  avia-builder-el-no-sibling '>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-av_button-966f44cacbf937f2ed22a51ae3c57d0e\">\n#top #wrap_all .avia-button.av-av_button-966f44cacbf937f2ed22a51ae3c57d0e{\nbackground-color:#005f36;\nborder-color:#005f36;\ncolor:#ffffff;\ntransition:all 0.4s ease-in-out;\n}\n<\/style>\n<a href='https:\/\/folger.ee\/en\/contact-us\/'  class='avia-button av-av_button-966f44cacbf937f2ed22a51ae3c57d0e av-link-btn avia-icon_select-no avia-size-small avia-position-left'  ><span class='avia_iconbox_title' >Contact us<\/span><\/a><\/div>\n<p><a href=\"https:\/\/folger.ee\/en\/printing-file-requirements\/?lang=en\"><em><strong>Printing file requirements<\/strong><\/em><\/a><\/p>\n<\/div><\/section><\/p><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-av_three_fifth-125de5a950851d06e47f8159b3bb3cc7\">\n.flex_column.av-av_three_fifth-125de5a950851d06e47f8159b3bb3cc7{\nborder-radius:0px 0px 0px 0px;\npadding:30px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-av_three_fifth-125de5a950851d06e47f8159b3bb3cc7 av_three_fifth  avia-builder-el-11  el_after_av_two_fifth  avia-builder-el-last  flex_column_div  column-top-margin'     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-av_heading-c53e3b72b322119bce942d0b1d53711c\">\n#top .av-special-heading.av-av_heading-c53e3b72b322119bce942d0b1d53711c{\npadding-bottom:10px;\n}\nbody .av-special-heading.av-av_heading-c53e3b72b322119bce942d0b1d53711c .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-av_heading-c53e3b72b322119bce942d0b1d53711c .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-av_heading-c53e3b72b322119bce942d0b1d53711c av-special-heading-h2 blockquote modern-quote  avia-builder-el-12  el_before_av_textblock  avia-builder-el-first '><h2 class='av-special-heading-tag'  itemprop=\"headline\"  >DELIVERY TERMS<\/h2><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-av_textblock-d79e01513d8b3becc57dd5efe89e5715\">\n#top .av_textblock_section.av-av_textblock-d79e01513d8b3becc57dd5efe89e5715 .avia_textblock{\ncolor:#000000;\n}\n<\/style>\n<section  class='av_textblock_section av-av_textblock-d79e01513d8b3becc57dd5efe89e5715 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock av_inherit_color'  itemprop=\"text\" ><p>We adhere to the delivery terms of the Estonian printing and packaging industry. The delivery terms are available in writing <strong><span style=\"text-decoration: underline;\"><a href=\"http:\/\/folger.ee\/wp-content\/uploads\/2017\/09\/Tarnetingimused_2016_kinnitatud.pdf\" target=\"_blank\" rel=\"noopener\">here<\/a><\/span><\/strong>.<\/p>\n<\/div><\/section><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-av_heading-4a31cd8f720c9e5763c93d0756706389\">\n#top .av-special-heading.av-av_heading-4a31cd8f720c9e5763c93d0756706389{\npadding-bottom:10px;\n}\nbody .av-special-heading.av-av_heading-4a31cd8f720c9e5763c93d0756706389 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-av_heading-4a31cd8f720c9e5763c93d0756706389 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-av_heading-4a31cd8f720c9e5763c93d0756706389 av-special-heading-h2 blockquote modern-quote  avia-builder-el-14  el_after_av_textblock  el_before_av_toggle_container '><h2 class='av-special-heading-tag'  itemprop=\"headline\"  >Frequently asked questions<\/h2><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n<div  class='togglecontainer av-av_toggle_container-8e0c6e39d39b619a829887bd54fff3ed  avia-builder-el-15  el_after_av_heading  avia-builder-el-last  toggle_close_all' >\n<section class='av_toggle_section av-av_toggle-9ac31272ada5ba0a6b9c63e6142313a8'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p data-fake-id='#toggle-id-1' class='toggler   '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-1'>WHAT ARE THE REQUIREMENTS FOR PRINTING FILES? <span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-1' class='toggle_wrap  '  ><div class='toggle_content invers-color '  itemprop=\"text\" ><p>Each type of work has its own requirements. Our printing file requirements are available <a href=\"https:\/\/folger.ee\/en\/printing-file-requirements\/\" target=\"_blank\" rel=\"noopener\"><u>here<\/u><\/a>.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-av_toggle-9580fc58282e5eabdb1fb5b93dc0721f'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p data-fake-id='#toggle-id-2' class='toggler   '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-2'>HOW IS THE NUMBER OF PAGES CALCULATED? <span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-2' class='toggle_wrap  '  ><div class='toggle_content invers-color '  itemprop=\"text\" ><ul>\n<li>Non-foldable printed materials cut to size count as\u00a0<strong>2-page<\/strong> materials.<\/li>\n<li>Leaflets with a single fold count as\u00a0<strong>4-page materials;\u00a0<\/strong>leaflets with 2 parallel folds count as\u00a0<strong>6-page<\/strong> materials.<\/li>\n<li>Bound printed materials usually have a <strong>4-page cover<\/strong>. The number of content pages is calculated by multiplying the number of pages by two.<\/li>\n<\/ul>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-av_toggle-5eab70b7b8192f4b368616fb0614d956'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p data-fake-id='#toggle-id-3' class='toggler   '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-3'>WHAT IS NEEDED FOR A QUOTE FOR FOIL STAMPING, EMBOSSING OR DEBOSSING?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-3' class='toggle_wrap  '  ><div class='toggle_content invers-color '  itemprop=\"text\" ><p><strong>To prepare a quote, we require the following information:<\/strong><\/p>\n<ol>\n<li><strong>The final format of the printed matter<\/strong> <strong>the number of copies and sheet dimensions<\/strong> for prior printing or other processing.<\/li>\n<\/ol>\n<p>This information allows us to determine the best machine for foil stamping or embossing as well as whether the delivered sheet needs to be cut or not.<\/p>\n<ol start=\"2\">\n<li><strong>The size of the printed image (as accurate as possible)<\/strong>.<\/li>\n<\/ol>\n<p>This allows us to calculate the cost of the clich\u00e9(s) in the case of embossing and debossing and the cost of the clich\u00e9(s) and foil in the case of foil stamping, as both of these prices entirely depend on the surface area of the material.\u00a0 The dimensions of the printing area should be provided as follows: maximum width x maximum height of image.<\/p>\n<ol start=\"3\">\n<li><strong>The material <\/strong>(cardboard, paber, cover material, etc.) and coating, if any, such as UV varnish, glossy or matte laminate, water-based varnish, etc. This allows us to determine the brand and cost of the required foil as well as to ensure its availability.<\/li>\n<\/ol>\n<p>For lamination, we recommend that you consult with us beforehand or order the lamination from us, so as to ensure the secure adhesion of the foil to the printed surface.<\/p>\n<ol start=\"4\">\n<li><strong>Foil type (pigment or metallic foil) and shade<\/strong>. This is necessary due to the fact that while there are more than 20 brands of regular golden and silver foils available for different materials, there are only 1 or 2 different brands of pigment foils, which may not be suitable for the desired material. Knowing the desired colour allows us to find and offer alternatives, if necessary. The foil brand is required for price calculations, because although the price difference between different brands is not too great, it can still add up in the case of larger projects.<\/li>\n<\/ol>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-av_toggle-fc6673ccc7eb5cea310293ccd1f6440d'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p data-fake-id='#toggle-id-4' class='toggler   '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-4'>WHAT ARE THE STANDARD FORMATS? <span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-4' class='toggle_wrap  '  ><div class='toggle_content invers-color '  itemprop=\"text\" ><p>The area of A0 size sheets is 1 m\u00b2<\/p>\n<p>Each smaller size (A1, A2, A3, etc.) is half of the previous size as cut in half or folded along the longer side.<\/p>\n<p><strong>\u00a0<\/strong><\/p>\n<p><strong>A1<\/strong>\u00a0\u2013 594\u00a0x\u00a0841 mm;\u00a0<strong>B1<\/strong>\u00a0\u2013 707\u00a0x\u00a01,000 mm<\/p>\n<p><strong>A2<\/strong>\u00a0\u2013 420\u00a0x\u00a0594 mm;\u00a0<strong>B2<\/strong>\u00a0\u2013 500 x 707 mm<\/p>\n<p><strong>A3<\/strong>\u00a0\u2013 297 x 420 mm;\u00a0<strong>B3<\/strong>\u00a0\u2013 353 x 500 mm<\/p>\n<p><strong>A4<\/strong>\u00a0\u2013 210 x 297 mm;\u00a0<strong>B4<\/strong>\u00a0\u2013 250 x 353 mm<\/p>\n<p><strong>A5<\/strong>\u00a0\u2013 148 x 210 mm;\u00a0<strong>B5<\/strong>\u00a0\u2013 176 x 250 mm<\/p>\n<p><strong>A6<\/strong>\u00a0\u2013 105 x 148 mm;\u00a0<strong>B6<\/strong>\u00a0\u2013 125 x 176 mm<\/p>\n<p><strong>A65<\/strong>\u00a0\u2013 99 x 210 mm; business card \u2013 90 x 50 mm \/ 50 x 90 mm<\/p>\n<p>B series dimensions are the geometric mean of those of the same and the next larger A series size. For example, B1 dimensions are the geometric mean of A1 and A0.<\/p>\n<p>C series dimensions are primarily used in envelopes. C dimensions are the geometric mean of the same B and A series dimensions.<\/p>\n<p>An A4 size sheet fits in a C4 size envelope. Folding an A4 size sheet in half along the longer side down to size A5 will make it fit in a C5 envelope, etc.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-av_toggle-6f3add42941411679fde962868bdcc3c'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p data-fake-id='#toggle-id-5' class='toggler   '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-5'>DO YOU PROVIDE A SAMPLE BEFORE PRINTING THE WHOLE ORDER? <span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-5' class='toggle_wrap  '  ><div class='toggle_content invers-color '  itemprop=\"text\" ><p>Yes, we do. The price of the sample depends on the print.<\/p>\n<p>You can also check the accuracy of the colours \u2013 this is done through a digital proof (the price depends on the size).<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-av_toggle-1db9f3a0ebe5408b32e99c78a07db31e'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p data-fake-id='#toggle-id-6' class='toggler   '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-6'>IS THERE A MINIMUM ORDER VOLUME?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-6' class='toggle_wrap  '  ><div class='toggle_content invers-color '  itemprop=\"text\" ><p>There are no minimum volumes. Reasonable order volumes depend on the type of the job and the amount of the required material.<\/p>\n<p>Each order requires an individual approach. For an estimate of the optimal minimum volume, please contact our account manager.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-av_toggle-39ee950af3413182a2566e99d5005cc0'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p data-fake-id='#toggle-id-7' class='toggler   '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-7'>WHAT DO I NEED TO DO IF I AM NOT SATISFIED WITH THE QUALITY OF THE PRINTED PRODUCT?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-7' class='toggle_wrap  '  ><div class='toggle_content invers-color '  itemprop=\"text\" ><p>If you have a complaint, please contact our account manager as soon as possible. In accordance with the <strong><u><a href=\"https:\/\/folger.ee\/wp-content\/uploads\/2017\/09\/Tarnetingimused_2016_kinnitatud.pdf\" target=\"_blank\" rel=\"noopener\">delivery terms<\/a><\/u><\/strong>\u00a0of the Association of the Estonian Printing and Packaging Industry, no later than within 7 days from receiving the goods. We will find out the cause of the unsatisfactory result and try to find a solution that satisfies both parties.<\/p>\n<p>If you are not satisfied with the result, you may contact the expert committee of the Association of the Estonian Printing and Packaging Industry. <a href=\"http:\/\/www.trykiliit.ee\">www.trykiliit.ee<\/a><\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-av_toggle-0b4813a50b2934582b661dba8a0a7fb0'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p data-fake-id='#toggle-id-8' class='toggler   '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-8'>DO YOU ALSO OFFER VERY SMALL BUT EFFECTIVE GIFT PACKAGING?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-8' class='toggle_wrap  '  ><div class='toggle_content invers-color '  itemprop=\"text\" ><p>We manufacture packaging in all sizes \u2013 both for small as well as large objects. Tell us about your needs and ideas and we will find a suitable solution.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-av_toggle-05387dc75ca16cda4d63abdff7e52df1'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p data-fake-id='#toggle-id-9' class='toggler   '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-9'>DOES FOLGER ALSO OFFER FULLY ECO-FRIENDLY PACKAGING?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-9' class='toggle_wrap  '  ><div class='toggle_content invers-color '  itemprop=\"text\" ><p>If desired, we can offer packaging made from fully biodegradable materials \u2013 from cardboard to laminate and the window of the packaging.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-av_toggle-adb70f54ef30e3c3c7f3394c920156d1'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p data-fake-id='#toggle-id-10' class='toggler   '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-10'>HOW MUCH DOES A PRINTING CLICH\u00c9 COST?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-10' class='toggle_wrap  '  ><div class='toggle_content invers-color '  itemprop=\"text\" ><p>The price of a clich\u00e9 depends on the size of the design, the thickness of the clich\u00e9 and the etching depth. See our <strong><u><a href=\"https:\/\/folger.ee\/en\/magnesium-cliche-price-list-from-1-october-2009\/\" target=\"_blank\" rel=\"noopener\">price list<\/a><\/u><\/strong>.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-av_toggle-e46afd3511ffa818055945ec5aa6b0cf'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p data-fake-id='#toggle-id-11' class='toggler   '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-11'>WHEN WILL MY PRINTING CLICH\u00c9 BE READY?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-11' class='toggle_wrap  '  ><div class='toggle_content invers-color '  itemprop=\"text\" ><p>Orders with properly formatted printing files received before 11:00 on business days are completed by 10:00 on the next business day. Orders received later are processed on the following business day.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-av_toggle-c805297f78ad4b8efe1d3f7c2b2375be'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p data-fake-id='#toggle-id-12' class='toggler   '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-12'>CAN YOU CUT OUT MY CLICH\u00c9 IN PARALLEL WITH THE LOGO\/DESIGN AND LEAVE SOME FREE SPACE AROUND THE CLICH\u00c9 (E.G., FOR FIXING SCREWS)?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-12' class='toggle_wrap  '  ><div class='toggle_content invers-color '  itemprop=\"text\" ><p>Clich\u00e9s are cut as requested by the customer. Please do not forget to provide the design with cutting markers.<\/p>\n<\/div><\/div><\/div><\/section>\n<\/div><\/p><\/div><\/div><\/div><\/div><!-- close content main div --><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-av_section-f8e433992f7950d749b254a254cc41c1\">\n.avia-section.av-av_section-f8e433992f7950d749b254a254cc41c1{\nbackground-color:#eaeaea;\nbackground-image:unset;\n}\n<\/style>\n<div id='av_section_3'  class='avia-section av-av_section-f8e433992f7950d749b254a254cc41c1 main_color avia-section-default avia-shadow  avia-builder-el-16  el_after_av_section  avia-builder-el-last  avia-bg-style-scroll container_wrap sidebar_right'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-3494'><div class='entry-content-wrapper clearfix'><\/div><\/div><\/div><!-- close content main div --><\/div><\/div><div id='after_section_3'  class='main_color av_default_container_wrap container_wrap sidebar_right'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-3494'><div class='entry-content-wrapper clearfix'><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-3494","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/folger.ee\/en\/wp-json\/wp\/v2\/pages\/3494","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/folger.ee\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/folger.ee\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/folger.ee\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/folger.ee\/en\/wp-json\/wp\/v2\/comments?post=3494"}],"version-history":[{"count":17,"href":"https:\/\/folger.ee\/en\/wp-json\/wp\/v2\/pages\/3494\/revisions"}],"predecessor-version":[{"id":4682,"href":"https:\/\/folger.ee\/en\/wp-json\/wp\/v2\/pages\/3494\/revisions\/4682"}],"wp:attachment":[{"href":"https:\/\/folger.ee\/en\/wp-json\/wp\/v2\/media?parent=3494"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}